Shipping & Returns
Shipping
Nothing is more frustrating than finding an online retailer that has a great price on a product, and you enter all your shipping, billing and credit card info only to get hit with a whopping shipping charge. We're sure you'll find that we offer the lowest prices on shipping than anyone else in the business. And we go out of our way to ship the same day the order is placed.
US
We offer FREE Shipping to US if your cart total is $25 or more. Under $25 and the charge is still reasonable.
Canada
We offer some of the lowest shipping charges to Canada you will find. If your cart total is $25 or more, we offer an even greater discount.
International
If you order $25 or more, we offer subsidized international rates
Below is a rough guide to our shipping rates. Rates vary widely depending upon how many you select, and the weight and size of the items. There is a shipping calculator on the shopping cart screen to show you the exact charges.
1st DVD | Ea. Addl. DVD | Approx. Deliver Time | |
USA Standard Shipping OVER $25 | FREE! | FREE! | 2-7 Days |
USA Standard Shipping UNDER $25 | 2.98 | .75 | 2-7 Days |
USA Expedited Shipping OVER $25 | 4.95 | 1.00 | 1-3 Days |
USA Expedited Shipping UNDER $25 | 6.95 | 1.00 | 1-3 Days |
Canada 1st Class OVER $25 |
3.95 | 3.00 | 6-14 Days |
Canada 1st Class UNDER $25 | 6.50 | 4.00 | 6-14 Days |
Canada Priority* OVER $25 | 19.95 | 1.00 | 6-14 Days |
Canada Priority* UNDER $25 | 19.95 | 1.00 | 6-14 Days |
International 1st Class OVER $25 | 5.95 | 4.50 | 6-30 Days |
International 1st Class UNDER $25 | 8.95 | 6.00 | 6-14 Days |
International Priority* OVER $25 | 27.95 | 3.75 | 6-14 Days |
International Priority* UNDER $25 | 31.30 | 3.75 | 6-14 Days |
* We generally don't recommend spending the extra amount on International Priority Mail. The choke-point for international delivery is generally customs where either class is treated equally. There is at most maybe a 1 or 2 day advantage.
Returns
We want you to be happy with your purchase. If you need to return an item, please contact us via e-mail. We will then send you an RMA number. You MUST have a valid RMA number to have your return accepted. Items returned without a valid RMA number will not be opened. We will supply the proper shipping instructions and shipping address with your RMA number. Defective DVDs will be replaced with exact same title.